Returns & Exchanges

We want you to feel confident and empowered in your Sex 'n Dolls attire, which is why we offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and certain accessories are final sale unless a manufacturing defect is present.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all labels and protective hygiene strips are intact.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing