Frequently Asked Questions

Everything you need to know about your next fashion statement.

How long does shipping usually take?

Standard shipping typically takes 3 to 7 business days within the continental US. International delivery times vary by location, usually arriving within 10 to 14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our curated collections may have slight variations in fit.

Do you offer discreet packaging?

Yes, all orders are shipped in plain, unmarked mailers or boxes to ensure your privacy and the security of your purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your products ethically sourced?

At Sex 'n Dolls, we partner exclusively with manufacturers who adhere to fair labor practices and high-quality production standards to ensure premium fashion with a conscience.